Real Fitness Online Personal Trainer Terms & Conditions

By placing an order or setting up a subscription with Real Fitness, you warrant that you are at least 18 years old or have your parent’s or guardian’s permission to buy from Real Fitness.

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You agree to not distribute, share, transfer or permit your account information, including passwords to be used or accessed by any third party.

 

Our products are intangible and may come in the form of videos, online content, PDF downloads, resource material or e-Books. All of these products are subject to copyright protection.

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These products are the subject of a license to the consumer and are not sold to the consumer. The consumer has no right to lend, copy, distribute, share, lease, edit, sell on, modify, transfer or trade the product in any form.

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Subscriptions will occur as per your chosen subscription duration. Payments will continue until terminated. Unless the subscription is cancelled before the billing renewal date, the fees and charges will be charged on a rolling basis to your nominated payment method.

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The subscription fees and charges will be billed up front. eg: 1 month subscription is a monthly rolling contract at the price of 1 month, whereas a 6-month subscription is a single upfront charge for the full amount. The monthly subscriptions will rollover and auto-renew unless cancelled, whereas 3- and 6-month blocks will cancel after the term and will require repurchasing from then on - we will notify you of your subscription ending in these circumstances.

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You may cancel at any time - simply follow these instructions for how to cancel your subscription on mobile and desktop devices.

 

PLEASE NOTE:  While you may cancel your subscription at any time, it is not the responsibility of Real Fitness to arrange the cancellation.  Please do not message us to ask for you plan to be cancelled. Cancellations must be done by the you, the account holder, by following the instructions linked above.  Real Fitness are not liable for any refunds or reimbursements due to the account holder not cancelling their plan themselves.

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Real Fitness reserves the right to vary the fees charged for our subscription based products from time to time. If fees are varied through the exercise of this right, then Real Fitness will inform you of any such variation and provide you with at least one month’s notice of any such change.

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Upon your subscription to Real Fitness's products, you agree to subscription fees and all other charges relating to the subscription being billed automatically each month to the nominated payment method provided by you during the order process.

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You must notify us of any change to your payment method. If you do not notify us of any such change, then Real Fitness will assume that the details of your payment method remain correct and will continue to bill any fees or charges relating to your subscription to your nominated payment method.

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If any subscription fees or charges billed to your account are not processed for any reason, then Real Fitness will have the right to suspend your subscription until all fees and charges have been paid in full.

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Subscription fees will apply regardless of whether or not you use your subscription.

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Subscriptions will rollover to full-priced monthly membership at the end of all promotional trials, discounts, offers or coupons unless the subscription is cancelled before the end of the promotional period. The following month’s fees and charges will be charged to your nominated payment method. Rollover subscriptions will continue month to month until terminated.

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The Real Fitness Meal Plan is not formulated to suit any particular nutrient deficiencies, allergies or any other food related health problems. Please contact your doctor or a dietician prior to purchasing if you are unsure whether this product is suitable for your dietary needs.

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The Real Fitness Meal Plan is not formulated to suit the nutritional needs of pregnant or breastfeeding women. If required, we recommend visiting an Accredited Practicing Dietitian to help tailor a program specific to you and your baby’s needs.

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Please contact your doctor or nutritionist prior to purchasing if you are unsure whether this product is suitable for your dietary needs.

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Each new monthly Real Fitness Meal Plan is usually released within the first week of the month.  While we endeavour to stick to this release schedule, occasionally - either due to unforeseen circumstances or at our own discretion - the release date may be delayed.

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If you have any concerns or questions regarding your health you should always contact your doctor. If you experience faintness, dizziness, pain or shortness of breath at any time you must stop the physical activity immediately and contact your doctor before resuming.

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You must be in good physical condition before taking part in any of our online fitness sessions.

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Before subscribing to any Real Fitness programs, you acknowledge and agree that by participating in physical activity there exists the possibility of physical injury. If you engage in any exercise in connection with any of our products, you agree that you do so at your own risk and at your own volition.

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We strongly recommend that you consult with your doctor before beginning any dietary or exercise program, particularly if you have a personal or family history of high blood pressure, heart disease, chest pain, smoking, high cholesterol, obesity, bone or joint problems or if you are pregnant.

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Subject to any rights granted by UK Consumer Law, you agree to discharge Real Fitness of all liability for any and all claims and causes of injury including for any and all injury, loss or damage of whatsoever nature including; personal injury, data or loss of income to the extent permitted by UK law where negligent or otherwise.

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By subscribing to any Real Fitness programs, you agree to not:
- Copy, distribute, adapt, post, transmit, share, edit, modify, create derivative works from, or transfer any part of our programs or any content contained on the website;
- Do anything that may place an unreasonably or disproportionately large load on the website. You must not do anything that disrupts the functions or connected networks of the website;
- Make any modifications to the website without proper authorisation in writing from Real Fitness;
- Test, scan or circumvent the security of the website;
- Use the website or any content in any way which breaches the rights of Real Fitness or any third party;
- Use the account of another customer or impersonate another customer when using this website;
- Knowingly transmit any virus, worm, defect, Trojan horse or any other malicious code to the website for any reason; and
- Use any method to autonomously create accounts by any means under fraudulent pretences.

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We reserve the right to terminate your account, remove or edit content, or cancel orders at our sole discretion at any time without notice. We will not be held liable for any loss or damage arising from exercising this right.

Subject to these conditions, you may cancel your subscription at any time, please note that charges cannot be refunded for the duration of your chosen subscription. You will continue to have access to the website (subject to your purchased plan) through till the end of your billing period.

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Real Fitness reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.  The class timetable is a guide only and - while we will endeavour to keep any disruption to the schedule to a minimum - in some circumstances we may need to make changes at short notice.  This includes cancelling live sessions and substituting live sessions for pre-recorded sessions.  Due to the need for physical recovery, we will broadcast live-streamed sessions for 46+ weeks of the year.

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You must agree to the following:

"I am aware that there are significant risks involved in all aspects of physical training. I understand that the reaction of the heart, lungs and vascular system to exercise cannot always be predicted with accuracy. I understand that there is a risk of certain abnormal changes occurring during or following exercise which, in rare instances, may include heart attack, stroke or even death. I understand that the programs and classes offered by Real Fitness are of a nature and kind that can/may be extremely strenuous and can/may push me to the limits of my physical abilities. These risks include, but are not limited to: trips/falls which can result in serious injury or death; injury or death due to negligence on the part of myself, my training partner(s), or other people around me; injury or death due to improper use or failure of equipment. I am aware that any of these above-mentioned risks may result in serious injury or death to myself and/or my training partner(s).

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"I willingly assume full responsibility for any and all risks that I am exposing myself to as a result of my participation in Real Fitness's programs/classes - whether in person or online - and accept full responsibility for any injury or death that may result from my participation in any activity, class or physical fitness program. With my full understanding of the above information, I agree to assume any and all risk associated with my participation in any Real Fitness programs/classes. By agreeing to the terms and conditions outlined in this document, I acknowledge that I have voluntarily chosen to participate in a program of progressive, physical exercise. By agreeing to the terms and conditions outlined in this document, I acknowledge being informed of the potentially strenuous nature of the program and the potential for unusual, but possible, physiological results including, but not limited to: abnormal blood pressure; rhabdomyolysis; fainting; heart attack; or death. By agreeing to the terms and conditions outlined in this document, I assume all risk for my health and well-being and hold Real Fitness and its instructors harmless there from. I understand that questions about exercise procedure, form, technique and recommendations are encouraged and welcome.

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"I fully understand that my personal exercise program may be strenuous and I choose to participate voluntarily. I accept all responsibility for my health and any results, injury or mishaps that may affect my well-being and health in any way. I waive any claims, demands or causes of action whatsoever against, and release Real Fitness and its instructors from any and all liability, claims and/or causes of action that I may have for injuries or other damages arising out of participation in any Real Fitness programs, either in person or online, including, but not limited to: personal training, nutritional advice and any other programs/classes.

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​"I have fully read and fully understand the foregoing assumption of risk, and release of liability. I have read this Agreement and fully understand its contents. I am aware that this is a release and waiver of liability and agree to it knowingly, voluntarily, and of my own free will."